Ryan Hendley, CBSE — CEO
Ryan, the eldest son of founder Dick Hendley holds a B.S. in Business from Gardner Webb and a Masters in PE from East Tennessee State University and upon graduation pursued a career as a small college football coach where he honed his skills as a leader and team builder. 10 years later the family business came calling and in 1983 he rejoined Gatekeeper Services as a District Manager and began a deliberate process of learning the business from the ground up. He has held all intermediate leadership positions to include VP of Operations and President. He assumed his current position as CEO of Gatekeeper Services in 1993 and also serves as CEO of our wholly-owned Gatekeeper as well as our sister company Pinnacle Staffing.
Ryan is well known throughout the company as a “people person” and strives to continue the culture that his father Dick created in 1955 that puts the safety and well-being of our 3000+ associates first and foremost. In 2010, Ryan led the company effort to implement a long term strategy that was focused on “Delivering the Ultimate Customer Experience” a strategy that required re-engineering many of our processes, further developing our leadership and management skills and integrating state of the art technology to ensure we exceeded our customers’ expectations in both quality and performance. He has become the “face” of our “12 Steps to Zero” safety program and has placed safety as our number 1 priority in everything we do.
Ryan proudly served as the President of the BSCAI (Building Services Contractors Association International) in 2003 and has also obtained the designation CBSE (Certified Building Services Executive) which is the highest certification in the industry.
Chad Hendley, CBSE — COO
Chad is 3rd generation, his grandfather, Dick Hendley, started their family business back in 1955 and his father, Ryan Hendley, (BSCAI Past President) is currently the COO of The Newbold Services Family of Businesses. Newbold Services, Inc. has a family rule that requires family members to go out and do something else for 5-7 years before working in the family business. Chad worked in the furniture business (sales) during college through the end of 2004. Chad was offered a job with the family business in December 2004 and started with Newbold Services in January 2005 as an entry-level Business Development Manager reporting to Parker Moore.
Chad is currently the COO of The Newbold Services Family of Businesses; his responsibilities include leading the day to day Operations, the Sales/Marketing Departments, as well as the Supply/Equipment operations.
Chad graduated from Liberty University with a BA in Business Finance in 2000 and holds BSCAI’s Certified Building Services Executive (CBSE) designation.
Chad and his wife Sarah have been married for 14 years; they reside in Simpsonville, SC and have a 7-year-old girl and a 13-year-old boy that both attend Southside Christian School in Greenville, SC. Chad is an avid golfer and enjoys spending time with his family.