Ryan Hendley, CBSE — CEO
Ryan, the eldest son of founder Dick Hendley holds a B.S. in Business from Gardner Webb and a Masters in PE from East Tennessee State University and upon graduation pursued a career as a small college football coach where he honed his skills as a leader and team builder. 10 years later the family business came calling and in 1983 he rejoined Gatekeeper Services as a District Manager and began a deliberate process of learning the business from the ground up. He has held all intermediate leadership positions to include VP of Operations and President. He assumed his current position as CEO of Gatekeeper Services in 1993 and also serves as CEO of our wholly owned Gatekeeper as well as our sister company Pinnacle Staffing.
Ryan is well known throughout the company as a “people person” and strives to continue the culture that his father Dick created in 1955 that puts the safety and well-being of our 3000+ associates first and foremost. In 2010, Ryan led the company effort to implement a long term strategy that was focused on “Delivering the Ultimate Customer Experience” a strategy that required re-engineering many of our processes, further developing our leadership and management skills and integrating state of the art technology to insure we exceeded our customers’ expectations in both quality and performance. He has become the “face” of our “12 Steps to Zero” safety program and has placed safety as our number 1 priority in everything we do.
Ryan proudly served as the President of the BSCAI (Building Services Contractors Association International) in 2003 and has also obtained the designation CBSE (Certified Building Services Executive) which is the highest certification in the industry.
Taylor Bruce, CBSE — COO
Taylor received his B.S. in Business from Virginia Tech and began his professional career in the textile industry and served in many leadership positions which included Plant Manager, Milliken & Company, Executive VP of Operations for Dan River Mills, President and CEO of Textile Industries USA and President of the Hospitality Division of the Bibb Company. In 1996 Taylor joined Gatekeeper Services as President and began to reshape the internal processes of the company to provide an elevated level of support to our individual site managers in every customer account. He also redirected our market focus from industries in decline to industries positioned for expansion and avoided a risk exposure that would have certainly impacted the company’s continuing growth.
Taylor’s leadership has been instrumental in the implementation of a state of the art HR and Payroll system, transitioned the entire organization to electronic timekeeping, developed and employed our P3 online quality audit platform and developed a comprehensive approach to metrics that insures that we are meeting and exceeding expectations in every account. He has also partnered with the “Best of the Best “ suppliers and vendors to control costs, increase the utilization of the most technologically advanced chemicals and equipment and led the development of an online Supply Ordering System that brings the power of that partnership directly to the customer.
Taylor served as President of the BSCAI (Building Service Contractors Association International) in 2012 and has received the designation of CBSE (Certified Building Services Executive) which is the highest certification in the industry.
Matt Nesbett, CFO
Matt received his B.S. Degree in Accounting from Heidelberg University in Tiffin Ohio and began his professional career serving in the manufacturing and textile industries where he held a variety of leadership positions to include Division Controller, Director of Finance, Global Finance Manager and International Business Controller.
After joining Gatekeeper Services in 2008 as Vice President and Controller, Matt began to update all back office accounting systems, implemented the current ERP system that enabled financial reporting and analysis down to the individual customer account level and integrated the electronic timekeeping system directly into payroll processing which created an almost paperless environment.
Since assuming the Chief Financial Officer (CFO) position in February of 2015, Matt has been instrumental in the implementation of an Applicant Tracking System that will provide all levels of management with a streamlined cloud-based HR and Payroll system.
Matt holds a license in South Carolina as a Certified Public Accountant, is an active member of the South Carolina Association of Certified Public Accountants and holds positions on several committees that promote “Best Practices” throughout the state.